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Customer privacy is very important to us, and we’d like to outline in this document how any personal data collected from you via www.onepiece.com or in one of our global stores, will be protected, stored and used by us to communicate with you.


We collect, use and store your basic personal details to process and send your orders to the correct person and location. We also collect it to keep you in the know about our latest products, special offers and sales. The more personal information we have about you, the more tailored we can make your email newsletters, best suited to your interests and style.

You have total control over how we communicate with you, and you can unsubscribe from our newsletter database at any time within seconds.


Yes, it is very safe to leave your personal details with us. We use market-leading technology and software to ensure your personal data is secure. If we work with any third party services, we always ensure they have the correct, industry standard security measures to access our database.


You can rest assured that once you provide us with your personal details, they will be kept secure. We do not sell any of your personal data to any third party – including your name, phone number, address, email address and credit card/payment information.

However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:

• Companies that we use to get your orders to you, such as payment service providers, warehouses, and delivery companies
• Professional service providers who help us to run our business, such as advertising partners, marketing technology platforms and website hosts


All that we ask of you is to keep your account password and other access information secret, ensure no one else makes a purchase while you’re signed into your Onepiece account, and always sign out when you end your online session.


A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. If you use our online services, we will assume that you agree to the use of such cookie.

We use the following cookies when you visit our site:

1) Site functionality cookies – allow you to navigate the site and use our features, such as “Add to Bag” and “Add to Wishlist”.
2) Site analytics cookies – allow us to measure and analyze how our customers use our website, to improve both its functionality and the customer experience.
3) Customer preference cookies – when you’re browsing or shopping on our site, these cookies will remember your preferences (e.g. your location), so we can make your shopping experience as seamless as possible, and quicker for you to order your purchases.
4) Targeting or advertising cookies – used to deliver adverts relevant to you. They also limit the number of times that you see an ad, and help us measure the effectiveness of our marketing campaigns.

By using our site, you agree to Onepiece placing these sorts of cookies on your device and accessing them when you visit our site in the future. If you want to delete any cookies that are already on your computer, visit the “Help” section in your browser to delete any you wish to. Please note, deleting or disabling future cookies may affect your user experience; you might not be able to take advantage of certain functions on our site, and your shopping experience may be less seamless.

You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please search under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our website features.


We have a one click unsubscribe policy, and each communication gives you the opportunity to opt-out of receiving future Onepiece newsletters via a link at the bottom of the email. Please note there are some communications that are an integral part of our company service and cannot be opted-out of. These communications include changes to your order, including information about a potential refund or exchange.

Changes to this privacy statement

This Privacy Policy is correct as of 11/05/2018

Registered details

Our registered office and principal trading address is: OnePiece Jumpin AS, Postbox 36, 2017 Frogner, Norway. Our company registration number in Norway is 995135469. Our email address is support@onepiece.com. Our UK VAT number is GB988512472.

Contact us

If you have any queries about our customer privacy policy, or anything else, please contact us at support@onepiece.com.